Unexpected Customer Service
By John Hummel, CTO, Community Unit School District 300 “A customer is the most important visitor on our premises, (They
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Author: cxomagazine
Security Challenges of Bot Automation
By Matthew Mudry, CISO, HomeServe USA In the rapidly changing world of technology, almost every industry has been affected by
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Empowering Employees through Digital Transformation and Process Improvement
By Teray Johnson, Director, Data Automation and Transformation, Lifepoint Health An overwhelming number of technologies in healthcare exist today. Healthcare
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Digital Transformation Sparks Unprecedented Business Agility
By Emily Newton is a tech journalist with over five years of experience covering how technology is changing industry and
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A Value-Driven Approach to Grow Data and Analytics Programs in Public Sector
By Enzhou Wang, Chief Data Officer, City of Tacoma A successful data & analytics program plays a key role in
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Cover Your Assets: The Difficulties of Securing IoT
By Aaron Weismann, Chief Information Security Officer, Main Line Health Securing the biomedical Internet of Things (IoT) in healthcare is
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From Gatekeepers to Strategists: How CISOs Can Lead the Cybersecurity Evolution
By Carmine Valente, CISSP | CISM | CISA, Vice President of Information Security at Paramount Global Recently, we have seen a
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HyperGen – Sustainability of Genomics Exploration Through Innovation
By Lisa Smith, Lead Research Data Engineer at the Wilmot Cancer Institute and Anna Brown, Software Architect at the Wilmot
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Embracing Change: The Crucial Role of Application Rationalization in ERP Replacement
By Craig Poley, CIO, City of Arvada Introduction Obviously, tech never slows down, but sometimes, we find comfort in holding
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