The Evolution of Digital Transformation: From Automation to CX First
By Debdulal Bagchi, Deputy Director – Digital Services, Department of Analytics, Performance and Innovation, City of Syracuse In today’s rapidly
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Information Technology
Digital Transformation of Retail & E-commerce Brands
By Ravikanth Raparla, Vice President, Digital Products, SAADIA Introduction In an era where digital technology reshapes market landscapes with lightning
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Customization is a Must for Data Visualization Software
By Ryan Laspina, Associate Director, Admissions Data Analytics, Shenandoah University What makes a premier data analyst? Many traits can be
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Reasonable Cybersecurity: The Evolving Role of Board and Executive Management
By Elise Elam, Digital Risk Advisory and Cybersecurity Partner, BakerHostetler The importance of having a robust and evolving cybersecurity program
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Boring But Critically Important – Electric System Reliability
By Tom Butz, Utility Planner/Senior, Minnesota Power In the arena of emerging technologies, there are a number of very boring
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The Tech Director May Be the Biggest Risk
By Greg Rodriguez, Director of Information Technology/Chief Security Officer, Nashua School District It is okay not to know, but it
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Considerations In Supply Chain Modernization
By Wes Whalberg, Sr. Director, Supply Chain Strategy, Petco Supply chains in companies older than 30 years often require technical
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Unexpected Customer Service
By John Hummel, CTO, Community Unit School District 300 “A customer is the most important visitor on our premises, (They
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Security Challenges of Bot Automation
By Matthew Mudry, CISO, HomeServe USA In the rapidly changing world of technology, almost every industry has been affected by
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